Company Statement
Ozark Electronics has thrived in the electronics refurbishment and warranty business for the past thirty years.
From a humble beginning in Decatur, Arkansas, we have expanded to locations across the United States. Our growth
is due to our commitment to Quality and Customer Service which we used to guide us in development of our systems
and processes to offer the most efficient and value-added electronics refurbishing and warranty service
program in the USA.
The repair of electronics is just one element of what we offer to our many satisfied customers. Ozark can
custom package and label all products according to customer specifications. We reconcile and account for any
discrepancies whether it is a model number, quantity, or shipping documentation error. Current inventories and
distribution of the product are available as logistically feasible (and economical) as it can be done. Also
provided are statistical data that customers use to determine scrap ratios, recurring model defects, store return
data, etc. that our customers use to forecast net product costs, correct design problems, and move dollars to
their bottom line. We have fully integrated inventory control systems at each warehouse that accurately depict
important inventory data with the ability to drill down to individual piece detail. This aides in turning our
customer's product into cash as quickly as possible. As you can see, there is an immense spectrum of services
that we perform in addition to repairing radios, televisions, monitors, computers, and satellite dish receivers.
Ozark maintains constant communication with our other facilities and customers with state of the art
telecommunications equipment. Our data can be transmitted to our remote facilities and to our customers in
numerous media formats. Our systems are based
upon copyrighted RMSUITE software which we support with our internal program development and support team. This
leading technology software allows us the flexabilty to handle each clients unique service needs.
Ozark's sister company, Internet Distribution, Inc. was formed in December, 1994 to close the loop in the
electronics refurbishment process. This allowed us to be a turn-key service provider for all major electronics
manufacturers. Every opportunity is offered for our customers to realize maximum revenues with the lowest (and
most predictable) costs possible.
